Refund & Cancellation Policy
Effective Date: 01/01/2025
By subscribing to TextCloaker Premium, you agree to the following terms:
1. No Refunds – All Sales Final
- All payments are non-refundable, including but not limited to:
- Subscription fees (monthly or annual),
- Prorated periods for mid-cycle cancellations,
- Charges incurred due to user error, dissatisfaction, or non-use of the service.
- No exceptions will be granted for refund requests, including but not limited to:
- Claims of accidental purchases,
- Duplicate purchases,
- Claims of misunderstanding or failure to cancel on time.
2. Strict Cancellation Process
- To cancel your subscription, you must email theteam@aiobfuscation.com with your cancellation request.
- Verbal or alternate written requests (e.g., via contact form, social media, Stripe, or your bank) are not valid.
- You are responsible for confirming that we received your cancellation email.
- All cancellations require at least 30 days’ notice, during which one final payment will be processed. Your service will remain active until the end of that final paid month.
- For example: If you email to cancel on August 15, you will be billed on September 1 and your access will end on September 30.
3. Early Termination Fee
- Canceling a monthly subscription before the end of a 3-month minimum term will incur an early termination fee of $60, billed to your card on file.
- Canceling an annual plan before a three year minimum will incur a termination fee of $90.
- Early termination fees are non-negotiable and automatically charged upon cancellation request.
4. Chargebacks & Disputes
- If you initiate a chargeback or payment dispute via your bank or card issuer:
- Your access to TextCloaker Premium will be immediately revoked.
- You will be liable for a Dispute Recovery Fee of $120, and we reserve the right to seek reimbursement through collection efforts or legal channels.
- We will provide Stripe with all necessary documentation to demonstrate that:
- You agreed to these terms,
- You used the product,
- The product functioned as described.
5. Subscription Terms
- All subscriptions auto-renew unless canceled in accordance with Section 2.
- It is the user’s responsibility to manage and monitor billing.
- Pricing is subject to change with 15 days’ notice.